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JOB DESCRIPTION
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Job Title
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Officer Information Services
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Job Grade
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UCC 6
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Department
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ICT and Research
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Division/ Section
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Information Technology
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Reports To
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Senior Officer Information
Services
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Supervisees
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Assistant Officer Registry
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Location
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Head Office
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Review Date
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May 2024
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Job Purpose
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To support the commission’s Records Management
Program by implementing best practices for the registry in line with the
Commission's Corporate mission.
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Primary Tasks and Responsibilities
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- Receive incoming
mail and invoices, both physical and electronic copies.
- Classify physical
copies of outgoing mail and electronic copies (in the ERDMS)
- Transfer records
from departments to the registry.
- Manage the
appraisal, weeding and boxing of inactive files and transfer them to the
records centre.
- Retrieve and
distribute files required by staff.
- Attend to internal
and external inquiries concerning inbound mail and invoices.
- Support ERDMS
Operations/usage and appraise subordinates.
- Maintain
flexibility to accommodate any other duties assigned by the line
supervisor from time to time.
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Key Performance Indicators
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- Accuracy and completeness of classification for
physical and electronic outgoing mail in the Electronic Records and
Document Management System (ERDMS).
- Timeliness and accuracy in managing the
transfer of records from departments to the registry.
- Timeliness and effectiveness in the retrieval
and distribution of files requested by staff.
- Responsiveness and efficiency in managing
internal and external inquiries related to inbound mail and invoices.
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Education and Professional Qualifications
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Bachelor's degree in library and information
sciences, records or archives management, or public administration &
management.
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Working Experience
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Minimum of two (2) years of relevant experience
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Skills, Knowledge and Abilities
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Technical
- Information
Management
- Task and
Organisational Skills
- Analytical and
Administrative Proficiency
- Computer Skills
and Professionalism with a Focus on Teamwork
Behavioural
- Integrity
- Attention to
Detail and Problem-Solving
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